True story from our own app

Unanswered today. One star tomorrow.

A payment fails, a purchase doesn't unlock, an app crashes. If the user hears nothing back, they don't wait. They write a review. DevReply gets the problem to you in seconds, so you fix it first.

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An angry phone with an unread badge next to a one-star rating

It happened to us.

A user of one of our apps hit a payment problem. We answered too late. By then the one-star review was up, and it's the first thing new users read.

  1. Mon · 09:14

    I paid, but it's still locked. Can you help?

    The user asks for help from inside the app.

  2. Mon → Wed

    Unread.

    Their money is gone, they can't use what they paid for, and nobody has answered.

  3. Thu · 21:40

    “Took my money, doesn’t work, no reply. Avoid.”

    Public. Permanent. On your store page.

Today, with DevReply

Fixed on Monday morning.

The message arrives tagged billing, with their subscription status attached. It pings your Telegram in seconds, and you sort it out before they find the review button.

Where it's going

An app that fixes itself.

Your agents see the billing tag, check the purchase, and draft the fix and the reply. You tap approve.

Three steps. No web views.

A fully native chat: SwiftUI on iOS, Jetpack Compose on Android. It looks like your app because it's built like your app.

  1. 1

    Add the SDK

    Swift package or Gradle. Configure it with your public key and put a “Message the developer” button wherever it fits.

    DevReply.configure("pk_live_…")
DevReply.present()
  2. 2

    Users DM you

    They write, attach screenshots and send bug reports. Device, OS, app version, subscription and the linked Sentry crash come along. Sensitive screens are blurred.

  3. 3

    You reply first

    A Telegram and email alert for every new conversation. Answer from the web inbox, and the user gets a push.

Everything you need to reply first.

Know in seconds

Every new conversation pings your Telegram and email. No inbox to remember to check.

Context comes with it

Who they are, what they pay, what they just did. No more “which phone are you on?”

Paying users first

Subscribers jump the queue on their own. Billing and crash messages are tagged as they land.

Agent-ready (MCP)

Your agents read, search, tag and triage every conversation through one MCP endpoint.

We don't sell chat

Your app, agentic first.

DevReply lives inside your app. It collects what users need, with full context, and opens all of it to your agents over MCP. You stay on the pulse without reading every thread.

  • list_conversations
  • search
  • get_user
  • list_requests
  • tag
  • add_note
  • set_status
  • link_request

Agent replies to users are built and stay off until you switch them on.

Fix it before it's a review.

We're onboarding a small group of iOS and Android teams. Tell us about your app, and we'll reply fast. Obviously.

Get early access

or write to [email protected]